{"_id":"59cd722c20f14d003e7b8666","project":"56e3719a591f620e00bf5095","version":{"_id":"56e3719a591f620e00bf5098","hasReference":true,"hasDoc":true,"__v":6,"project":"56e3719a591f620e00bf5095","createdAt":"2016-03-12T01:32:10.751Z","releaseDate":"2016-03-12T01:32:10.751Z","categories":["56e3719b591f620e00bf5099","56e7b24ad365390e007baeab","59c952f57f6bea002e57da0a","59c954f07f6bea002e57da14","59cb3f6b487a0e00261deb5c","59cd714c360c8600242c4984"],"is_deprecated":false,"is_hidden":false,"is_beta":true,"is_stable":true,"codename":"","version_clean":"1.1.0","version":"1.1"},"category":{"_id":"59cd714c360c8600242c4984","project":"56e3719a591f620e00bf5095","version":"56e3719a591f620e00bf5098","__v":0,"sync":{"url":"","isSync":false},"reference":false,"createdAt":"2017-09-28T22:01:48.470Z","from_sync":false,"order":9999,"slug":"channel-documentation","title":"Channel Documentation"},"user":"56e371538b32a10e00f79750","__v":0,"parentDoc":null,"updates":[],"next":{"pages":[],"description":""},"createdAt":"2017-09-28T22:05:32.237Z","link_external":false,"link_url":"","githubsync":"","sync_unique":"","hidden":false,"api":{"results":{"codes":[]},"settings":"","auth":"required","params":[],"url":""},"isReference":false,"order":0,"body":"[block:image]\n{\n  \"images\": [\n    {\n      \"image\": [\n        \"https://files.readme.io/aeabaff-airbnb-orbirental.jpg\",\n        \"airbnb-orbirental.jpg\",\n        2840,\n        1223,\n        \"#93e3c4\"\n      ]\n    }\n  ]\n}\n[/block]\n## Step 1: Understand the Rules of Engagement\n\nPlease note that all listings you push to Airbnb via Orbirental will be automatically set to ‘Instant Book’ enabled. This means a guest reservation will be automatically confirmed by Airbnb if the calendar availability on your listing matches the inquired dates. If for any reason you are uncomfortable with the reservation, you may seek your Market Manager to manually alter the reservation.\n\n## Step 2: Get Started with the Orbirental Channel Manager\n\nAs one of the only 2 technical partners of Airbnb, Orbirental provides the most integrated Airbnb connection in the industry. Here’s how to get started:\n\nNavigate to your Channels page\nThis can be found through the drop-down menu under your agency profile tab\n[block:image]\n{\n  \"images\": [\n    {\n      \"image\": [\n        \"https://files.readme.io/193a7d2-DQmQusy4V2jr87TtSJcwYjQyRs4QL9Wb6ZGPApmFju9T3EE.png\",\n        \"DQmQusy4V2jr87TtSJcwYjQyRs4QL9Wb6ZGPApmFju9T3EE.png\",\n        1950,\n        814,\n        \"#e8e3da\"\n      ]\n    }\n  ]\n}\n[/block]\n## Step 3: Turn on airbnb channel integration\n[block:image]\n{\n  \"images\": [\n    {\n      \"image\": [\n        \"https://files.readme.io/5ae00f2-DQmXk3yvk5UF1mZCVCjyNWoBGyRoBzUmEkTMPBdizq1hzXj_1680x8400.png\",\n        \"DQmXk3yvk5UF1mZCVCjyNWoBGyRoBzUmEkTMPBdizq1hzXj_1680x8400.png\",\n        975,\n        151,\n        \"#ede9eb\"\n      ]\n    }\n  ]\n}\n[/block]\nIf you would like to adjust the rate for your listings on Airbnb, you may do so with the Rate multiplier. However, since Airbnb adds their fees onto the price you are charging, we recommend leaving this setting at 0%:\n[block:image]\n{\n  \"images\": [\n    {\n      \"image\": [\n        \"https://files.readme.io/390b4cb-DQmRjtDQGpT5pmUUUGQ89Tm7S7xnBNWQYqjBCmn9hKSRiXD.png\",\n        \"DQmRjtDQGpT5pmUUUGQ89Tm7S7xnBNWQYqjBCmn9hKSRiXD.png\",\n        599,\n        379,\n        \"#d4dde0\"\n      ]\n    }\n  ]\n}\n[/block]\n## Step 4: Click the Connect with Airbnb button and create a new Airbnb account\n\n- Click the link Manage this channel (see below)\n[block:image]\n{\n  \"images\": [\n    {\n      \"image\": [\n        \"https://files.readme.io/1631c14-DQmQJJLCgdCUsKBMssDFEFCr3QLhUTRuB1eN3KVcHMi7qRE_1680x8400.png\",\n        \"DQmQJJLCgdCUsKBMssDFEFCr3QLhUTRuB1eN3KVcHMi7qRE_1680x8400.png\",\n        975,\n        267,\n        \"#e4e1e0\"\n      ]\n    }\n  ]\n}\n[/block]\n- Once on the Airbnb Channel page, click the Airbnb Connect button:\n[block:image]\n{\n  \"images\": [\n    {\n      \"image\": [\n        \"https://files.readme.io/f67c0a4-DQmcZaf71YHdJd5MRqXBEf1j4ixbLAJpkA1CYYPN8Lv7oaJ.png\",\n        \"DQmcZaf71YHdJd5MRqXBEf1j4ixbLAJpkA1CYYPN8Lv7oaJ.png\",\n        975,\n        300,\n        \"#d96b67\"\n      ]\n    }\n  ]\n}\n[/block]\n## Step 4: Log into Airbnb\n[block:image]\n{\n  \"images\": [\n    {\n      \"image\": [\n        \"https://files.readme.io/3980a6c-2017-10-19_15-41-38.png\",\n        \"2017-10-19_15-41-38.png\",\n        511,\n        521,\n        \"#4262a4\"\n      ]\n    }\n  ]\n}\n[/block]\nIf you are new to Airbnb, click on the **Sign up** link instead:\n[block:image]\n{\n  \"images\": [\n    {\n      \"image\": [\n        \"https://files.readme.io/0aadc03-2017-10-19_15-42-07.png\",\n        \"2017-10-19_15-42-07.png\",\n        703,\n        516,\n        \"#3e60a4\"\n      ]\n    }\n  ]\n}\n[/block]\n## Step 5: Allow the connection\n\nIn this step, you are giving Orbirental permission to manage your Airbnb account\n[block:image]\n{\n  \"images\": [\n    {\n      \"image\": [\n        \"https://files.readme.io/b47d79c-DQmbbTwHdsoquezrctY4eWPQksiinBfByycFuKh3ns5Y7hY_1680x8400.png\",\n        \"DQmbbTwHdsoquezrctY4eWPQksiinBfByycFuKh3ns5Y7hY_1680x8400.png\",\n        903,\n        1038,\n        \"#ebeae9\"\n      ]\n    }\n  ]\n}\n[/block]\nWill will then be redirected to the Airbnb Management page on Orbirental.\n\n## Step 6: Choose the properties you want to push/synchronise to Airbnb\n\nOrbirental allows you to choose which properties you want to synchronise to Airbnb.\nJust toggle ON the ones you want to have published and/or synchronised.\n(\"publish\" means that the property is not yet on Airbnb and the listing will then be a be a new listing on Airbnb, while \"synchronise\" means that the listing already exists and you will just be synchronising the data between the two platforms). \n[block:image]\n{\n  \"images\": [\n    {\n      \"image\": [\n        \"https://files.readme.io/97e3ef1-2017-10-19_15-48-00.png\",\n        \"2017-10-19_15-48-00.png\",\n        1000,\n        726,\n        \"#41565c\"\n      ]\n    }\n  ]\n}\n[/block]\nNote above that once a property has been synchronised, the toggle button will show as \"ON\" and you will be able to click on the link **\"See Listing\"** to view the listing on Airbnb.\n[block:image]\n{\n  \"images\": [\n    {\n      \"image\": []\n    }\n  ]\n}\n[/block]\nYou will also receive an email from Airbnb asking for confirmation to review the listings ready for publishing/synchronisation:\n[block:image]\n{\n  \"images\": [\n    {\n      \"image\": []\n    }\n  ]\n}\n[/block]\n\n[block:image]\n{\n  \"images\": [\n    {\n      \"image\": [\n        \"https://files.readme.io/b906ba7-2017-10-19_15-45-46.png\",\n        \"2017-10-19_15-45-46.png\",\n        358,\n        599,\n        \"#f5f4f4\"\n      ]\n    }\n  ]\n}\n[/block]\n## Step7: View your imported listing data in Airbnb\n\nThe “Sync” page in your Airbnb account is where you will publish your Airbnb listings\n[block:image]\n{\n  \"images\": [\n    {\n      \"image\": [\n        \"https://files.readme.io/9dafb62-2017-10-19_15-56-54.png\",\n        \"2017-10-19_15-56-54.png\",\n        618,\n        515,\n        \"#e4e6e6\"\n      ]\n    }\n  ]\n}\n[/block]\nYou may see some listings that have failed to import. Please contact your Airbnb Market Manager to learn how to troubleshoot any failed imports:\n[block:image]\n{\n  \"images\": [\n    {\n      \"image\": [\n        \"https://files.readme.io/8254a6c-2017-10-19_15-58-43.png\",\n        \"2017-10-19_15-58-43.png\",\n        608,\n        510,\n        \"#e3e2e3\"\n      ]\n    }\n  ]\n}\n[/block]\n## Step 8: Auto Approval \n\nIn order for listings to be publishable, they must meet our minimum quality standards. **Listings that don’t meet the following criteria will be auto-rejected**:\n\n- 7+ photos at minimum resolution of 800x500 pixels\n- 5+ amenities\n- 50+ characters in the description field\n- 30+ days of availability over a 12 month period\n- 8+ characters in the title field\n\n## Step 10:  Select which new listings you want to publish\n[block:image]\n{\n  \"images\": [\n    {\n      \"image\": [\n        \"https://files.readme.io/7a2e6cd-select.png\",\n        \"select.png\",\n        606,\n        514,\n        \"#187b81\"\n      ]\n    }\n  ]\n}\n[/block]\n## Step 11: Map to an existing or new Airbnb listing\n\nIn this step, you are mapping your Orbirental listing data to an Airbnb listing\n[block:image]\n{\n  \"images\": [\n    {\n      \"image\": [\n        \"https://files.readme.io/0323f29-map.png\",\n        \"map.png\",\n        624,\n        521,\n        \"#12747a\"\n      ]\n    }\n  ]\n}\n[/block]\n## Step 12: Choose a sync option\n\nYou can choose **Sync Everything** or **Sync Limited**\n[block:image]\n{\n  \"images\": [\n    {\n      \"image\": [\n        \"https://files.readme.io/bc767db-synch.png\",\n        \"synch.png\",\n        606,\n        516,\n        \"#117f86\"\n      ]\n    }\n  ]\n}\n[/block]\n### Synch Everything:\n\nFirst, Airbnb imports all your listing data\n\n○ **For new listings**:\n■ The listing data from your third party system will create the Airbnb listings\n■ Any changes to listing data from your system will be reflected on Airbnb○For existing listings:\n■ For listings that already exist on Airbnb, you can map imported listing data to an existing listing\n○ **For listings that already exist on Airbnb**:\n the content on your third party will erase and replace any content on the Airbnb listing \n● Everything will be managed via your system including rates availability, descriptions, photos, and content \n● Your reviews and ratings will remain intact\n\n\n### Sync Limited\n\nFirst, Airbnb imports all your listing data\n○ **For new listings**:\n■ The first limited sync will sync all data (to create the listing)\n■ Subsequent syncs will sync only rates and availability\n\n○ **For existing listings**:\nFor listings that already exist on Airbnb, you can map imported listing data to an existing listing. \n■ In this case, Limited Sync only syncs rates and availability from your third party\n■ Descriptions, photos, availability will need to be edited in Airbnb\n● Your reviews and ratings will remain intact\n\n\n## Step 13: publish your listings\n\nSelect “publish” so that Airbnb listings go live:\n[block:image]\n{\n  \"images\": [\n    {\n      \"image\": [\n        \"https://files.readme.io/7a6f602-pub.png\",\n        \"pub.png\",\n        610,\n        519,\n        \"#989999\"\n      ]\n    }\n  ]\n}\n[/block]\n## FAQ\n\n1. What are the changes for property managers already connected to Airbnb via a third party?\na. You can have manual and API listings in the same account.\nb .If you add more listings, you will map and publish them yourself. \nc. You can change photos and content by logging into Airbnb (Limited Sync)\n\n2. How often do I have to  publish a listing?\na. Unless you change your settings down the line, you only need to go through this process when adding listings on Airbnb.\n\n3. Who can I contact if I have problems with the sync?\na. Contact the Orbirental support channel or your Airbnb Market Manager. \n\n4. Can I switch a listing from sync everything to limited sync?\na. Yes. You can toggle your Sync Settings - from Sync Everything to Sync Limited and vice versa \n\n5. After hitting “publish” how long do I have to wait before a listing goes live?\na. Listings should go live within an hour or two.","excerpt":"Publishing and synchronising your listings on Airbnb through Orbirental","slug":"airbnb-orbirental-channel-integration","type":"basic","title":"Airbnb"}

Airbnb

Publishing and synchronising your listings on Airbnb through Orbirental

[block:image] { "images": [ { "image": [ "https://files.readme.io/aeabaff-airbnb-orbirental.jpg", "airbnb-orbirental.jpg", 2840, 1223, "#93e3c4" ] } ] } [/block] ## Step 1: Understand the Rules of Engagement Please note that all listings you push to Airbnb via Orbirental will be automatically set to ‘Instant Book’ enabled. This means a guest reservation will be automatically confirmed by Airbnb if the calendar availability on your listing matches the inquired dates. If for any reason you are uncomfortable with the reservation, you may seek your Market Manager to manually alter the reservation. ## Step 2: Get Started with the Orbirental Channel Manager As one of the only 2 technical partners of Airbnb, Orbirental provides the most integrated Airbnb connection in the industry. Here’s how to get started: Navigate to your Channels page This can be found through the drop-down menu under your agency profile tab [block:image] { "images": [ { "image": [ "https://files.readme.io/193a7d2-DQmQusy4V2jr87TtSJcwYjQyRs4QL9Wb6ZGPApmFju9T3EE.png", "DQmQusy4V2jr87TtSJcwYjQyRs4QL9Wb6ZGPApmFju9T3EE.png", 1950, 814, "#e8e3da" ] } ] } [/block] ## Step 3: Turn on airbnb channel integration [block:image] { "images": [ { "image": [ "https://files.readme.io/5ae00f2-DQmXk3yvk5UF1mZCVCjyNWoBGyRoBzUmEkTMPBdizq1hzXj_1680x8400.png", "DQmXk3yvk5UF1mZCVCjyNWoBGyRoBzUmEkTMPBdizq1hzXj_1680x8400.png", 975, 151, "#ede9eb" ] } ] } [/block] If you would like to adjust the rate for your listings on Airbnb, you may do so with the Rate multiplier. However, since Airbnb adds their fees onto the price you are charging, we recommend leaving this setting at 0%: [block:image] { "images": [ { "image": [ "https://files.readme.io/390b4cb-DQmRjtDQGpT5pmUUUGQ89Tm7S7xnBNWQYqjBCmn9hKSRiXD.png", "DQmRjtDQGpT5pmUUUGQ89Tm7S7xnBNWQYqjBCmn9hKSRiXD.png", 599, 379, "#d4dde0" ] } ] } [/block] ## Step 4: Click the Connect with Airbnb button and create a new Airbnb account - Click the link Manage this channel (see below) [block:image] { "images": [ { "image": [ "https://files.readme.io/1631c14-DQmQJJLCgdCUsKBMssDFEFCr3QLhUTRuB1eN3KVcHMi7qRE_1680x8400.png", "DQmQJJLCgdCUsKBMssDFEFCr3QLhUTRuB1eN3KVcHMi7qRE_1680x8400.png", 975, 267, "#e4e1e0" ] } ] } [/block] - Once on the Airbnb Channel page, click the Airbnb Connect button: [block:image] { "images": [ { "image": [ "https://files.readme.io/f67c0a4-DQmcZaf71YHdJd5MRqXBEf1j4ixbLAJpkA1CYYPN8Lv7oaJ.png", "DQmcZaf71YHdJd5MRqXBEf1j4ixbLAJpkA1CYYPN8Lv7oaJ.png", 975, 300, "#d96b67" ] } ] } [/block] ## Step 4: Log into Airbnb [block:image] { "images": [ { "image": [ "https://files.readme.io/3980a6c-2017-10-19_15-41-38.png", "2017-10-19_15-41-38.png", 511, 521, "#4262a4" ] } ] } [/block] If you are new to Airbnb, click on the **Sign up** link instead: [block:image] { "images": [ { "image": [ "https://files.readme.io/0aadc03-2017-10-19_15-42-07.png", "2017-10-19_15-42-07.png", 703, 516, "#3e60a4" ] } ] } [/block] ## Step 5: Allow the connection In this step, you are giving Orbirental permission to manage your Airbnb account [block:image] { "images": [ { "image": [ "https://files.readme.io/b47d79c-DQmbbTwHdsoquezrctY4eWPQksiinBfByycFuKh3ns5Y7hY_1680x8400.png", "DQmbbTwHdsoquezrctY4eWPQksiinBfByycFuKh3ns5Y7hY_1680x8400.png", 903, 1038, "#ebeae9" ] } ] } [/block] Will will then be redirected to the Airbnb Management page on Orbirental. ## Step 6: Choose the properties you want to push/synchronise to Airbnb Orbirental allows you to choose which properties you want to synchronise to Airbnb. Just toggle ON the ones you want to have published and/or synchronised. ("publish" means that the property is not yet on Airbnb and the listing will then be a be a new listing on Airbnb, while "synchronise" means that the listing already exists and you will just be synchronising the data between the two platforms). [block:image] { "images": [ { "image": [ "https://files.readme.io/97e3ef1-2017-10-19_15-48-00.png", "2017-10-19_15-48-00.png", 1000, 726, "#41565c" ] } ] } [/block] Note above that once a property has been synchronised, the toggle button will show as "ON" and you will be able to click on the link **"See Listing"** to view the listing on Airbnb. [block:image] { "images": [ { "image": [] } ] } [/block] You will also receive an email from Airbnb asking for confirmation to review the listings ready for publishing/synchronisation: [block:image] { "images": [ { "image": [] } ] } [/block] [block:image] { "images": [ { "image": [ "https://files.readme.io/b906ba7-2017-10-19_15-45-46.png", "2017-10-19_15-45-46.png", 358, 599, "#f5f4f4" ] } ] } [/block] ## Step7: View your imported listing data in Airbnb The “Sync” page in your Airbnb account is where you will publish your Airbnb listings [block:image] { "images": [ { "image": [ "https://files.readme.io/9dafb62-2017-10-19_15-56-54.png", "2017-10-19_15-56-54.png", 618, 515, "#e4e6e6" ] } ] } [/block] You may see some listings that have failed to import. Please contact your Airbnb Market Manager to learn how to troubleshoot any failed imports: [block:image] { "images": [ { "image": [ "https://files.readme.io/8254a6c-2017-10-19_15-58-43.png", "2017-10-19_15-58-43.png", 608, 510, "#e3e2e3" ] } ] } [/block] ## Step 8: Auto Approval In order for listings to be publishable, they must meet our minimum quality standards. **Listings that don’t meet the following criteria will be auto-rejected**: - 7+ photos at minimum resolution of 800x500 pixels - 5+ amenities - 50+ characters in the description field - 30+ days of availability over a 12 month period - 8+ characters in the title field ## Step 10: Select which new listings you want to publish [block:image] { "images": [ { "image": [ "https://files.readme.io/7a2e6cd-select.png", "select.png", 606, 514, "#187b81" ] } ] } [/block] ## Step 11: Map to an existing or new Airbnb listing In this step, you are mapping your Orbirental listing data to an Airbnb listing [block:image] { "images": [ { "image": [ "https://files.readme.io/0323f29-map.png", "map.png", 624, 521, "#12747a" ] } ] } [/block] ## Step 12: Choose a sync option You can choose **Sync Everything** or **Sync Limited** [block:image] { "images": [ { "image": [ "https://files.readme.io/bc767db-synch.png", "synch.png", 606, 516, "#117f86" ] } ] } [/block] ### Synch Everything: First, Airbnb imports all your listing data ○ **For new listings**: ■ The listing data from your third party system will create the Airbnb listings ■ Any changes to listing data from your system will be reflected on Airbnb○For existing listings: ■ For listings that already exist on Airbnb, you can map imported listing data to an existing listing ○ **For listings that already exist on Airbnb**: the content on your third party will erase and replace any content on the Airbnb listing ● Everything will be managed via your system including rates availability, descriptions, photos, and content ● Your reviews and ratings will remain intact ### Sync Limited First, Airbnb imports all your listing data ○ **For new listings**: ■ The first limited sync will sync all data (to create the listing) ■ Subsequent syncs will sync only rates and availability ○ **For existing listings**: For listings that already exist on Airbnb, you can map imported listing data to an existing listing. ■ In this case, Limited Sync only syncs rates and availability from your third party ■ Descriptions, photos, availability will need to be edited in Airbnb ● Your reviews and ratings will remain intact ## Step 13: publish your listings Select “publish” so that Airbnb listings go live: [block:image] { "images": [ { "image": [ "https://files.readme.io/7a6f602-pub.png", "pub.png", 610, 519, "#989999" ] } ] } [/block] ## FAQ 1. What are the changes for property managers already connected to Airbnb via a third party? a. You can have manual and API listings in the same account. b .If you add more listings, you will map and publish them yourself. c. You can change photos and content by logging into Airbnb (Limited Sync) 2. How often do I have to publish a listing? a. Unless you change your settings down the line, you only need to go through this process when adding listings on Airbnb. 3. Who can I contact if I have problems with the sync? a. Contact the Orbirental support channel or your Airbnb Market Manager. 4. Can I switch a listing from sync everything to limited sync? a. Yes. You can toggle your Sync Settings - from Sync Everything to Sync Limited and vice versa 5. After hitting “publish” how long do I have to wait before a listing goes live? a. Listings should go live within an hour or two.